RETURNS AND EXCHANGES
We are dedicated to providing luxurious craftsmanship, superior quality, and expert fit. If you are dissatisfied in any way, you may exchange for another size or style or return your item for a full refund within 14 days of receipt.
A free return label will be provided for all shipments. Send your return label request to email@example.com with your order number.
Return items must be unworn and in the same condition as received. Returned items must be kept in the same packaging as received. We reserve the right to reject your return if it is in less than perfect condition or if obviously worn.
Undergarments such as thongs, bikini briefs, full briefs, and g-strings are not eligible for return in adherence to health codes.
To request a gift for a special occasion and specific delivery date, include a note in the optional field of your order or email firstname.lastname@example.org.
Rush or expedited service is available by request.
Items purchased from the SALE section and Gift Cards are final sales and not eligible for return or exchange.
It is advisable to make any changes to size, color, or style within 72 hours of your purchase date. Request your changes by email at email@example.com.
If you have any questions, please email firstname.lastname@example.org or call customer assistance at +1 212 356-0066
All shipments are coming from New York City, USA.