All lingerie is cut and sewn to your order and delivered within 2-4 weeks of processing. Allow more time for orders with 5 or more pieces.
When you receive your order, if something does not fit or is otherwise dissatisfactory, we will promptly assist you with a return or exchange. You may have credit to exchange for another color, size, or style.
Exchanges of lingerie that has been unworn and is in the same condition as it was received can be returned within 14 days of receipt of items.
Use the contact form below to request a shipping label for your exchange items.
Items that have been worn or otherwise not in perfect condition are not eligible for exchange.
Undergarments such as thongs, bikini briefs, and g-strings that have been worn next to the skin are not eligible for exchange.
Custom styles or sized items are not eligible for exchange or return.
Sale items, Sample Sale items, and free gift items, gift certificates and perfume are not eligible for returns.
For special orders and requests, use the form below to send your delivery date request and any other important information.
Your order is processed at the time your order is placed. Due to our production process, it is advisable to make any changes to size, color or style within 72 hours of the date of your order.
Use the contact form below to send a request for a special delivery date or any other important information.